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Durham School of Health and Nutrition
Effective Date: January 1, 2026
The Durham School of Health and Nutrition (“DSHN,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and online services.
1. Information We Collect
We may collect personal information when you visit our website, register for courses, complete forms, or make purchases. This may include:
- Name, email address, phone number, and mailing address
- Account login credentials
- Course enrollment and academic information
- Payment and billing information (processed securely via WooCommerce and third-party payment providers)
- Communications with DSHN (emails, inquiries, support requests)
We may also collect non-personal information such as browser type, device information, IP address, and website usage data for analytics and site optimization.
2. Payment Processing
All payments made through our website are processed securely using WooCommerce and its integrated payment gateways. DSHN does not store or have direct access to your full credit card or banking information. Payment data is handled in accordance with the security and privacy policies of WooCommerce and its payment partners.
3. How We Use Your Information
We use collected information to:
- Process course registrations, payments, and certifications
- Provide access to online learning materials and student services
- Communicate important information related to programs, events, or updates
- Improve our website, services, and educational offerings
- Comply with legal, regulatory, and accreditation requirements
We do not sell, rent, or trade your personal information.
4. Sharing of Information
We may share limited information with trusted third parties only as necessary to operate our services, including:
- Payment processors and e-commerce services (e.g., WooCommerce)
- Website hosting and learning management platforms
- Email and communication service providers
All third parties are required to maintain appropriate confidentiality and security standards.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and support site functionality. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.
6. Data Security
DSHN takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect data, no method of transmission over the Internet is completely secure.
7. Your Rights and Choices
You may request to:
- Access, update, or correct your personal information
- Withdraw consent for certain communications
- Request deletion of your personal data, subject to legal and operational requirements
Requests may be submitted using the contact information below.
8. Children’s Privacy
DSHN does not knowingly collect personal information from children under the age of 13. Our programs are intended for adults or supervised educational use.
9. Third-Party Links
Our website may contain links to external sites. DSHN is not responsible for the privacy practices or content of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact: